Workplace Violence Prevention

Code White

Code White

Prepared to Protect. Trained to Respond.

A Code White is a critical response protocol activated when a person – be it a client, resident, individual supported, family member, or intruder – exhibits behaviour that poses an immediate risk of harm to themselves or others. It signals a heightened level of threat that requires the coordinated action of a trained response team. In high-pressure moments, preparation is everything – and this program ensures your team is ready.

Program Overview

Learning Objectives

Participants will be able to clearly define what constitutes a Code White and recognize when it should be activated. They will gain an understanding of early warning signs of escalating behaviour and learn how to apply de-escalation and communication techniques during high-risk situations. The training will also cover the roles and responsibilities of both Code White team members and supporting staff, emphasizing the importance of following site-specific protocols to ensure a safe and coordinated response. Ultimately, this course promotes a culture of prevention, preparedness, and psychological safety across the workplace.

Recommended Participants

All facility-based staff levels

Questions or Comments?

If you'd like to learn more or need guidance on what's right for you or your organization, get in touch with us.

We'd be happy to help.

Code White